You might remember a post I wrote back in June this year about the Vodafone #ukhols Twitter Mashup? As part of their summer campaign where they abolished roaming charges in over 35 countries, from June to the 31st of August, Vodafone came up with this idea of a map which would show where UK Twitter users are spending time throughout the summer.
If you read my post, you'd know that I thought the idea was very clever and very interesting because for once a brand wasn't going into social media just for the sake of it but had actually found an idea that was intrinsically linked to its campaign.
But now what? Ok, we now where the majority of UK Tweeter users holidayed throughout the summer (Tokyo & New York apparently) and we also know (well, I know for a fact anyway) that Vodafone users travelling to one of the 35 roaming-free countries throughout the summer were delighted at the idea of not having to pay any roaming charges...
I personally got used to going back and forth between Paris & London via the Eurostar & not caring the slightest about the roaming charges for 3 months!
And as a marketer (or ex-marketer should I say now) I simply assumed that for Vodafone it'd be an easy sell up to offer to their customers in September: "you've enjoyed not paying roaming charges throughout the summer?", how about you pay an extra £20 per month to benefit from free roaming charges in the country of your choice?! I would have signed up for this!
So I guess I was kind of disappointed when Vodafone called me this week to find out if I was happy about my contract. When I ask about potential "roaming packages" I was told me they couldn't upgrade my contract to a package which would allow me free unlimited phone calls to/from France :(
Their answer? With Vodafone Passport, you only pay 75p per minute... Yeah right... That's £20 for 26 minutes... So I guess I'll just have to be patient and wait until July 2010 for the new European rule on roaming & decreased costs...
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